First Year Cleveland COVID-19

First Year Cleveland

Case Western Reserve University School of Medicine
Biomedical Research Building
11000 Cedar Avenue - 4th Floor Cleveland, OH 44106

Phone 216-368-4837
Home Solutions COVID-19

COVID-19 Information and Resources

During these stressful times, we at First Year Cleveland want to be sure you are informed of resources and information available to you and your family.

On Sunday (March 23) Gov. Mike DeWine announced the state's Health Department issued an order for Ohioans to STAY AT HOME for at least two weeks to avoid the spread of COVID-19. Restrictions were also placed on daycare centers, and playgrounds and nonessential businesses were closed. Read more here
Stay at Home order – Frequently Asked Questions

Latest Updates

Health Policy Ohio provides regularly updated Ohio and federal resources that provide the latest reputable information on the ongoing coronavirus outbreak:

MetroHealth COVID-19 updates including local support services and community resources:

COVID-19 tips and resources

COVID-19 Hotlines

  • Cleveland Clinic: 855-697-3750
  • MetroHealth: 440-59-COVID (440-592-6843)
  • Ohio Department of Health: 833-4-ASK-ODH (833-427-5634)


If you have questions or concerns about COVID-19, or suspect you may have COVID-19 symptoms, please call the dedicated MetroHealth support line at 440-59-COVID (440-592-6843) or the Cuyahoga County COVID-19 Helpline at 855-711-3035.


Breastfeeding and have concerns due to COVID-19? Please take a few moments to read this important information from our friends at Breastfeeding Medicine of Northeast Ohio. 

Highlights include:

  • There are only limited studies on women with COVID-19. To date, the virus has not been detected in breast milk though further study is needed.
  • Breast milk provides protection against many illnesses and given what is known mothers with COVID-19 can breastfeed.
  • Read more here

Ask us a question

If you've looked and can't find an answer to your question, please fill out our COVID-19 Question form and we'll do our best to get an answer to you quickly. 

What to do if you are sick

If you think you may have been exposed to COVID-19 and begin to develop symptoms such as a fever, coughing, or difficulty breathing, call your healthcare provider for medical advice. Do not visit a doctor's office or medical facility without calling first. Patients with a fever over 100.4 and/or a cough are asked to self-quarantine.

If you have questions or concerns about COVID-19, or suspect you may have COVID-19 symptoms, please call the dedicated MetroHealth support line at 440-59-COVID (440-592-6843) or the Cuyahoga County COVID-19 Helpline at 855-711-3035.

Who is eligible for COVID-19 testing? 

Cleveland Clinic– People 61 and older who have a Cleveland Clinic physician's order can be tested at the W.O. Walker testing facility located at 10524 Euclid Avenue in Cleveland.

University Hospitals– People of any age who have a UH physician's order can be tested at the Landerbrook location, 5850 Landerbrook Drive, in Mayfield Heights. Testing is available Tuesday, March 24th, Thursday, March 26th and Saturday, March 28th from 11 a.m. - 4 p.m. (More info from University Hospitals)

The MetroHealth System– MetroHealth testing is reserved for the most critically ill at this time. If you are a MetroHealth patient and believe you may have COVID-19, contact your health care provider. You will be evaluated to determine if you meet CDC testing guidelines based on your symptoms, your recent travels and recent contact with COVID-19 patients. If you meet the criteria, your provider will tell you how to get tested.

Others– Individuals who use doctors not associated with Cleveland Clinic, University Hospitals or MetroHealth will have testing specimens examined by the Ohio Dept. of Health or other private labs.

People under the age of 61 who have a temperature higher than 100.4 degrees are asked to self-isolate and contact their doctor.

Steps to help prevent the spread of the Coronavirus (COVID-19) if you are sick: 

Please refer to this information from the U.S. Centers for Disease Control and Prevention

Continue to practice good hygiene and follow the guidance of public health officials:

  • Wash hands often with soap and water for at least 20 seconds; dry hands with a clean towel or air dry hands
  • Use alcohol-based hand sanitizer when soap and water are unavailable
  • Cover your mouth with a tissue or sleeve when sneezing or coughing
  • Avoid touching your eyes, nose, or mouth with unwashed hands
  • Clean high-touch areas – counters, tables, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets, nightstands – every day using household cleaning spray or wipes according to label directions
  • Stay home when you are sick
  • Avoid contact with people who are sick
  • Practice social distancing, avoiding contact with others. When you’re with other people, try to keep a distance of six feet between you and others

Managing fear and anxiety

As we learn more about COVID-19 it’s normal to experience a number of emotions. There are ways to manage your anxiety and help you better cope with the feelings you may be experiencing. Some tips from the Cleveland Clinic: COVID-19 should raise an alert, but within reason

For pregnant and new moms

Pregnant and have questions about the Coronavirus (COVID-19)?

We are sharing this information from to help parents-to-be get answers to questions about the Coronavirus (COVID-19) and their pregnancy, like "Is it still safe to deliver in a hospital?" "How might Coronavirus affect my pregnancy?" and more ... 

Coronavirus (COVID-19) pregnancy FAQs: Medical experts answer your questions

How COVID-19 might affect you and your baby

COVID-19 and breastfeeding

Interim guidance from the Centers for Disease Control based on what is currently known about how COVID-19 is spread:  

Breastfeeding for a mother confirmed or under investigation for COVID-19

Breastfeeding support:

For daily breastfeeding support from other families, Breastfeeding Medicine of Northeast Ohio offers a PREP+ Breastfeeding Support group that maintains an active online Facebook presence:  PREP+ Facebook page. Consider joining if you are not already a part of this group.
They will also offer a live Zoom meeting during the regularly scheduled time for the in-person PREP+ group. The next meeting will be Thursday April 2nd from 1-2pm. If you want to sign up for the group, please email your request to and you will be sent you the Zoom meeting link. There is no charge for the support group.

Boosting your immune system:

Thanks to Birthing Beautiful Communities for these tips to help you fight infection:

  • Iron, iron, iron: Iron is a key mineral that helps keep your immune system strong during pregnancy.

  • Maximize your Vitamin D intake: Vitamin D supports the body’s immune system by helping to regulate cells focused on fighting infection.

  • Add probiotics to the mix: Add probiotics to your diet through supplementation and through natural food sources, including yogurt, sauerkraut, kefir, miso, tempeh, and kimchi. If you choose a probiotic supplement, ask your healthcare provider about which strains and amounts are right for you to support your immunity during pregnancy.

  • Get your rest: According to an online Mayo Clinic article, sleep can have a profound effect on your immune system. If you don’t get enough sleep, you “are more likely to get sick after being exposed to a virus, such as a common cold virus."

Birthing Beautiful Communities Update

Birthing Beautiful Communities serves mothers at the highest risk of infant mortality. During the COVID-19 pandemic, the offices have closed and classes are suspended, shifting to virtual visits, until further notice. Active clients with urgent needs or questions are directed to contact their Perinatal Support Specialist. Pregnant women and their providers may continue to apply for services. Please call 216-307-1538 with questions or concerns.

Child Care Information

COVID-19 Child Care Information for Families

Who is eligible for pandemic child care? Who are the approved providers? Learn more here.

Food and meals

Meals for Students

The Cleveland Metropolitan School District will continue to provide meals to students throughout the CMSD system. Through April 3rd, all children under 18 in the city of Cleveland can access a free bagged lunch and a breakfast to take home for the following day. Meals must be picked up from 11:30 a.m. through 1:00 p.m. For locations and shuttle information, click here for a printable flyer.

Piada Italian Street Food will offer a free kids lunch program until April 3rd. Lunch consists of pasta, sauce, cheese and a fountain drink during the hours of 10:45 a.m. to 1:00 p.m. for affected students. 

The Greater Cleveland Foodbank 

The Greater Cleveland Foodbank is continuing their important work of providing meals to those in need throughout our community. If you are in need, call their Help Center to obtain updated information on where you can turn for food. The Help Center’s phone number is 216-738- 2067.

In addition, they have recently released a listing of food resources near Zip Codes 44137 and 44112. Please click below for appropriate listing. 


If you know someone who needs food, have them call 1-216-738-2067.

Calls to the Foodbank's help center have tripled in recent days. If you can help the Foodbank with a monetary donation, please visit

Christ Community Chapel

For three Wednesdays starting Wednesday, March 18, Christ Community Chapel, 750 West Streetsboro Street, Hudson, will provide 1,000 free boxes of food every Wednesday, to help sustain local families during the school closure. 7:00 a.m. to 7:00 p.m. or until supplies run out. 

Baby Formula

Families in need of baby formula during the COVID-19 pandemic may contact the faith-based Save Our Babies initiative for milk. Please contact Bregina Knuckles at 216-721-0234. 

Additional meal sites

Pre4CLE is maintaining an expanding list of emergency/free meals and more: Resource list with meal sites and more

Recently unemployed?

Unemployment insurance benefits

The Ohio Department of Job and Family Services has a page devoted to answering your questions and helping you obtain unemployment insurance due to the COVID-19 pandemic.

Coronavirus and unemployment insurance benefits

Expanded unemployment

Due to many businesses closing operations, Governor DeWine has signed an executive order to suspend the one-week waiting period so that employees can immediately begin receiving unemployment compensation. The order also allows employees to access unemployment compensation even if their employer does not offer paid leave, as well as those who have been quarantined by a medical professional. These individuals will also be exempt from the requirement that they be actively seeking work.

Learn more about expanded unemployment rules

Gas and electric companies offering options to ease hardships

Utility companies have committed to not shut off services due to nonpayment during the COVID-19 pandemic.

Dominion Energy
Cleveland Water Dept. and Cleveland Public Power

Community Resources

United Way 2-1-1 –  Free and confidential 24-hour information and assistance
Vote By Mail
Red Cross - Steps to help you cope
Resource list with meal sites and more (thanks to Pre4CLE)
National Suicide Prevention Lifeline: 1-800-273-TALK (8255)

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